Providing an additional out-of-office information and communication channel
Employees of Teleperformance SE can use a mobile app which allows them to view personal parameters and data, such as working hours performed. Employees can open the app on their smartphones at all times, including when they are away from the office. In addition, the app displays company-wide information such as upcoming events, job vacancies and employee benefits which can be individually subscribed or selected by employees using their mobile devices.
After authentication in a safe login system designed to protect personal and sometimes sensitive data, the users are greeted by name on the home page entitled “MyTP” and are then able to browse subscribed events, job offers and employee benefits like discount concert tickets or special electronics offers.
On top of this range of information, employees can also open personal data in the app such as their time account, including work breaks, upcoming working hours/deadlines as well as pay slips. In addition, there is also a feedback feature for asking questions, such as wage accounting queries.
Added value for Teleperformance
The out-of-office employee app “MyTP” was developed for all common mobile platforms (Android, iOS, Windows Mobile 10 and Windows Phone 8.1) and it is available to employees for download free of charge via the stores on the respective platform as well as from Teleperformance.
The app, which is based on Xamarin.Forms technology, is available in English, Dutch and Greek to start with. The next version is set to include additional countries.
About the company
Teleperformance SE (TP) is an internationally-active French company in the business process outsourcing (BPO) sector. The company was founded in 1978 and its registered office and headquarters are in Paris. TP’s German wing Germany S. à r. l. & Co. KG has six locations across Germany and is headquartered in Dortmund.
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