The ITSM console allows software installations and subsequent reboots to be coordinated on an arbitrary number of servers – taking into account dependencies and with a view to achieving the lowest possible impact on operational processes.
Aldi SÜD has a global network. As a result, installing patches and software as well as the reboots that these require pose a major challenge. With the ITSM console, prodot has developed customised software which allows installations and reboots to be optimally controlled.
Based on the standard software, this flexible solution enables convenient software distribution for various areas of the organisation. The actual execution of the installation can be delegated right down to departmental level in order to minimise interruptions to work.
Keeping an international server network up to date with the latest software while minimising user interruptions across various countries and time zones – this challenge is mastered by Aldi SÜD with the help of the ITSM console from prodot.
About the group
Aldi SÜD Group has written history with its philosophy of focusing on the most important things. It has been pursuing its discount concept for more than half a century, offering quality products at outstanding value for money. The focus on its own brands, a carefully selected and compact product range as well as clear product presentation have proven their worth.
Nowadays, the Aldi SÜD Group is one of the leading discounters in the German and international market. It is also one of the top ranked companies in the discounter sector when it comes to customer satisfaction. Around the world, Aldi SÜD operates over 5,000 stores on three continents across nine countries. The group is represented by 31 regional companies in western and southern Germany.
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