ITSM Console for ALDI SOUTH
Goal
Intelligent software distribution and flexible restart planning in very large networks.
Solution
With ITSM Console, software installations and subsequent restarts can be coordinated on any number of servers - taking dependencies into account and with the least possible disruption to operational processes.
ALDI SOUTH Group
The ALDI SOUTH Group has a global network. Therefore, the installation of patches and software and the associated restarts represent a major challenge. With ITSM Console, prodot has developed individual software that makes software installations and restarts optimally controllable.
Based on standard software, the flexible solution enables convenient software distribution for different organizational areas. The actual execution of the installation can be delegated down to department level in order to minimize work interruptions.
As much flexibility as possible
Keeping an international server network up to date with the latest software while causing as little disruption as possible to users in different countries and time zones - ALDI SOUTH masters this balancing act with ITSM Console from prodot.
- Simple: Involving those responsible in the decision on when to install and restart. User interfaces in a modern design tailored to the area of responsibility are available for this purpose.
- Secure: Control the sequence of restarts via server groups and reboot chains. All logged-in users can be viewed by the person responsible - so data loss during a restart can be prevented with a simple phone call. Users can be logged out after consultation.
- Verifiable: Logging of all actions in an SQL server database. The person responsible is informed of key actions by e-mail.
- Transparent: Organization-wide overview: Different views ensure quick orientation at several levels of detail. The view is restricted according to authorization. Restarts can be tracked in real time.
- Structured: Freely definable management units allow servers to be grouped as required - regardless of their classification in the Active Directory.
About the company
ALDI SOUTH
With its philosophy of concentrating on the essentials, the ALDI SOUTH Group has made history . For more than 50 years, it has followed the discount principle of offering quality products at an excellent price-performance ratio. The focus on own brands, a select and manageable product range and a clear product presentation have proven their worth.
Today, the ALDI SOUTH Group is one of the leading discount retailers on the German and international market. It is one of the leaders in customer satisfaction in the discount sector. The ALDI SOUTH Group operates over 5,000 stores on three continents in nine countries worldwide. The Group is represented by 31 regional companies in western and southern Germany.
