Digital platforms

Digital platforms - intelligent portals for smart decisions

Gain control of your data - with modular digital platforms that intelligently link customer and operational data and put your company a decisive step ahead.

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Digital platform: buzzword or foundation for growth?

Companies have long been aware of the importance of digital platforms: they serve as a central point of contact for information, communication and self-service offerings. Customer data and their behavior play an important role here, as does automatically recorded operating data from machines, systems and digital solutions.

However, modern digital platforms should do far more than a classic CMS or a pure reporting tool. They need to make intelligent recommendations in order to improve the customer experience in a targeted manner, offer better service and create individual added value.

Through the optional use of AI and data-based analyses, advanced portals enable more effective management of customer relationships and help companies to make more informed decisions.

CX Evolution Platform (CXP)

Basic module for recording customer-relevant data: Customer profiling, individual dashboards, role management, self-service functions, content & asset management and interfaces to other systems - GDPR-compliant.

Insight-Driven Experience (IDX)

Additional module for intelligent evaluations: AI-based predictive analytics, proactive recommendations to customers and users, automated workflows, trigger events and automated detection of risk factors in the customer relationship.

Connected Experience Communication (CEC)

Additional module for bilateral communication: connection of multi-channel communication, dynamic content adaptation in real time, feedback and sentiment analysis as well as automated transfer to personal communication.

Extend existing platform

Do you already have a digital portal? IDX and CEC can be easily integrated into existing systems and thus expand the application possibilities of your existing platform - without having to set up a new one.

Data integration & interfaces

Seamless connection to your existing system landscape: ERP, CRM, IoT systems, Active Directory and other sources are securely and reliably integrated. All customer-relevant data flows together in a central platform.

UX/UI design & quality assurance

User-friendly interfaces that are a pleasure to use: We invest in UX design, prototyping and usability tests. Automated tests and code reviews ensure the long-term quality of your platform.

Individual & modular

Our platform solution is based on standardized modules that can be individually adapted to your requirements. This saves you time and money and keeps you flexible in the long term.

Fast productive usability

Thanks to the modular structure and a proven technology stack, we significantly shorten the time from the first requirement to the productive use of your digital platform.

Cost-efficient & focused

We develop exactly what you need - not oversized solutions, but a range of functions that fits your requirements and your budget.

AI-ready & future-proof

Intelligent analysis and forecasting modules can be added at any time - without having to rebuild the existing platform. Turn your data into a lasting competitive advantage.

Secure & GDPR-compliant

Data security and data protection are part of the architecture right from the start. We develop "Made in Germany" - with the highest standards for compliance and data protection.

Scalable & strong integration

Your platform grows with your requirements: Interfaces to ERP, CRM, IoT and other systems are a matter of course. Scalability and rapid response to changes are built in.

"We are delighted to have found prodot - a customer-oriented service provider that understands our requirements and can implement them optimally in a collaborative and agile process."

Christian Jung

Manager Digital Operations

"prodot is characterized by particular excellence in Microsoft cloud technologies, which is demonstrably confirmed in the Gold competencies for Cloud Platform and Application Development. prodot's high level of innovation, especially in the Internet of Things environment, is an asset for our joint customers and the Microsoft Partner Network."

Nico Wilhelm

Managed ISV Business Development Lead

"The results of the collaboration with prodot are based on a very high technological standard. The communication and accessibility of the team are consistently optimal. Overall, a very good experience and a great basis for further joint projects."

Kris Cocozza

Senior Business Intelligence Consultant

"We already use prodot in the early phases of customer projects for consulting. As a leading expert in Microsoft cloud technologies, prodot also supports other partners in implementing their solution."

Daniel Heckmann

Partner Development Manager

Contact us now

Your contact person

Daniel Ludewig

sales@prodot.de

0203 3965080

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prodot | IT service provider from Duisburg

Who we are

Digital Passion. Driving Innovation. We inspire people with the right solutions for their business. As a pioneer and trailblazer into the digital future, we are committed to making our customers even more successful.

Passionate, interdisciplinary and agile. These are our ingredients for successful collaboration with our clients' teams. Together, we integrate innovations into the existing IT infrastructure. With a short time-to-market, seamlessly and efficiently, we help our customers to achieve their business goals in a more digital, secure and smarter way.