Form workflow for Caparol
Goal
Digitization of approval workflows for sales and back office based on a web application.
Solution
The employees of Caparol GmbH use a form workflow system developed by prodot on the company's intranet, which simplifies and accelerates form-based business processes. The associated web application enables the sales department and the back office to process applications quickly and paperlessly at various approval levels.
Fast decision-making processes and lean workflows in forms management
Be able to act quickly! Caparol GmbH achieves this goal with a form workflow system from prodot. Vacation requests, requirement notifications or orders are quickly created with the help of an easy-to-use business solution for workflow processes. The second step is the rapid and digital processing of applications in a defined approval process.
As soon as an application process is initiated in the software, the people involved receive the information relevant to them in a timely manner. This includes status updates or release requests with a link to the relevant forms. All functions and data required for processing the applications can be used by everyone involved after logging in. When it comes to signing, this can be done as a digital signature, mouse, pen or touch input. This enables the seamless processing of applications along the workflow stages through to final approval. Traceability is an important prerequisite for acceptance of the software within the team. For this reason, the progressive approval process is displayed on a dashboard.
Several business workflow types are available digitally in the software for various business processes. The corresponding form types can be adapted or newly created at any time without software changes via the administration area. The software solution also meets high security standards. It is connected to the company's own Active Directory. Authorized log-in to the system prevents sending to the "wrong" recipient. Login to the user or administration area takes place via single sign-on using Windows authentication.
Mobile performance enhancement for sales
The software is also created as a web application in the Bootstrap Framework, making it optimized for use on mobile devices. Users can work with the app regardless of their location, for example on construction sites or when talking to customers on site. The HTML5-based forms in responsive design are easy to edit. Workflow optimization and mobile use of the application accelerate the company's ability to act and complete order-related tasks in less time.
- Time saving: Reduction of processing times through automation of recurring procedures and processes.
- Location-independent use: access to forms via the intranet or mobile devices.
- Centralization: Provision and archiving of forms in a database.
- Cost savings: Paperless dispatch and filing system for forms.
- Security: Rights- and role-based access through connection to the company's own Active Directory and single sign-on using Windows authentication.
- Structure: Digital management of approval processes
"With the help of prodot's digitalization experts, we have optimized, streamlined and accelerated the approval workflows for our Caparol brand. Since then, we have been processing our application forms for internal approvals paperlessly, quickly and, thanks to a web application, also on the move in the field."
Marcos Pereira
Head of Strategic E-Commerce / DCX - Digital Customer Experience
About the company
Caparol GmbH
Caparol is the leading company in Germany in the field of architectural coatings. Throughout Europe, the brand with the well-known signet of the colorful elephant is one of the largest companies in the industry. The product range includes high-quality paints, plasters, varnishes, glazes, energy-saving external thermal insulation composite systems (ETICS), acoustic systems, decorative interior wall coatings and products for the preservation of historic buildings. In Germany, the Caparol range for maintaining the value of buildings and enhancing their appearance is available from over 300 retail partners. The head office is in Ober-Ramstadt. Caparol products are sold through paint wholesalers and paint retailers.
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