Every appointment request by telephone is a burden on your reception desk - and costs you money.
Appointment bookings by telephone. Findings by post. Medical history forms still on paper in the waiting room. What is impractical for your patients also ties up valuable capacities of your practice team. Yet most of this could be solved digitally: around the clock, without telephone waiting loops, without administrative effort.
This is exactly where a well-developed patient portal comes in. Healthcare facilities that consistently expand digital self-service offerings noticeably reduce the workload of their employees, measurably improve patient satisfaction and are optimally prepared for the requirements of the telematics infrastructure.
76% of patients want fully digital communication with their healthcare facility.
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The concrete benefits of a patient portal for your healthcare facility
The digitalization of patient communication is a strategic priority in the healthcare sector. Clinics and practices that consistently expand self-service for patients can reduce their administrative workload by up to 35% and increase patient satisfaction at the same time. (Deloitte Health Consumer Survey 2024)
A well-designed patient portal delivers concrete, measurable results:
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Less telephone work: patients handle appointment bookings, prescription requests and call-offs of findings themselves.
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Shorter waiting times: Medical history forms completed in advance speed up treatment at the appointment.
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Better data quality: Structured digital entries provide more complete and up-to-date patient data.
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Greater patient loyalty: Convenient digital services boost trust and encourage return rates.
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TI compliance: Seamless integration into the telematics infrastructure ensures compliance with legal requirements.
Technically sophisticated - seamlessly integrated into your system landscape
A patient portal for the healthcare sector does not stand alone. It must communicate reliably with your existing IT infrastructure. We integrate your portal into:
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Hospital information systems (including SAP IS-H, Orbis, Dedalus, iMedOne)
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Practice management software (e.g. M1, Medatixx, CGM)
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Telematics infrastructure (ePA, KIM, TI-Messenger)
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Laboratory and imaging systems (LIS, RIS, PACS)
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Active Directory / Azure AD for single sign-on
Our portals are built on Azure infrastructure, GDPR-compliant, highly available and audit-proof. Data protection is not an afterthought, but part of the architecture.
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Who we are
Digital Passion. Driving innovation. We inspire people with the right solutions for their business. As a pioneer and trailblazer into the digital future, we are committed to making our customers even more successful.
Passionate, interdisciplinary and agile. These are our ingredients for successful collaboration with our clients' teams. Together, we integrate innovations into the existing IT infrastructure. With a short time-to-market, seamlessly and efficiently, we help our customers to achieve their business goals in a more digital, secure and smarter way.
